HUBi ("we," "our," or "us") operates the website hubi.ca and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.
Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Contact information — name, email address, phone number, and company name when you fill out our contact form or reach out to us
- Account information — credentials and profile data if you create an account on any of our platforms (e.g., Tradelink)
- Communications — any messages, feedback, or inquiries you send us
- Payment information — billing details when you purchase our services (processed through secure third-party payment processors)
Information Collected Automatically
- Device and browser data — IP address, browser type, operating system, device identifiers
- Usage data — pages visited, time spent, referring URLs, click patterns
- Cookies and similar technologies — see Section 4 below
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services and AI tools
- To respond to your inquiries and provide customer support
- To send transactional communications (confirmations, updates, security alerts)
- To analyze usage patterns and improve user experience
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations and enforce our Terms of Service
- To send marketing communications where you have opted in (you can unsubscribe at any time)
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. When no longer needed, we securely delete or anonymize it.
Security
We implement appropriate technical and organizational security measures including SSL/TLS encryption, encrypted storage, access controls, and regular security assessments.
Your Rights
Under Canadian privacy law, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — request corrections to inaccurate or incomplete information
- Deletion — request the deletion of your personal information
- Withdraw consent — withdraw your consent at any time
- Complaint — file a complaint with the Office of the Privacy Commissioner of Canada
Third-Party Services
Our website and services may integrate with third-party services including Google OAuth, analytics providers, hosting providers, and n8n automation.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
HUBi — AI Development Studio
Email: hello@hubi.ca
Website: hubi.ca
Canada